Rack & Roll Warranty Activation

Thank you for purchasing a Rack & Roll product; you must complete this form to activate your warranty.
We trust your purchase will make loading / unloading bulky heavy loads a breeze, giving you more time for fun and adventure

Please fill in the information requested and click submit

Privacy Statement:
Personal information collected by Rack and Roll is treated as confidential and is protected by the Privacy Act 1988.

  • We only use your personal information for the purposes for which you provide it to us and for directly related purposes. (unless otherwise required by or authorised under law)
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Date of Purchase:

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Model Purchased (Please select one):
Rack and Roll to suit Thule Aero Bars [RRAERO]
Rack and Roll to suit Thule Square [RRSQUARE]
Rack and Roll to suit Rhino Sportz / Rola Sport & Thule Wing [RRSPORT]
Rack and Roll to suit Rhino Heavy Duty [RRHDUTY]
Rack and Roll to suit Prorack 'S' Whisp Bar [RRWHISP]
Rack and Roll to suit Thule Professional [RRPRO]
Rack and Roll to suit Rhino Euro Bar[RREURO]
Rack and Roll suit Rola Heavy Duty [RRIND]

Rack and Roll - Loading Extension support [RRLEG]

Warranty Terms & Conditions::
Rack & Roll products are warranted to be free of defects in materials, contents and workmanship at the time of purchase. The warranty covers defect of workmanship and materials, however DOES NOT cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and material through time, exposure or extensive use. If you suspect a defect in workmanship or materials of a Rack & Roll product, you may send the product back for a warranty evaluation at any time within the first 12 months of ownership. If a Rack & Roll product should fail due to material or manufacturer defect, within warranty coverage, Rack & Roll will repair or replace the product at our option.

"Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure."

In the event that a warranty needs processing, please contact Rack & Roll direct on Telephone: 0431 313 105 or email: info@rackandroll.net.au identifying the issue and we will contact you to discuss a plan of action to resolve the issue. If the goods require returning to the manufacturer for evaluation we will organise freight options at our expense.

Acceptance:
I accept the terms and conditions of this warranty

Information: (Please select one)
Please contact me with new product information or updates
Please do not contact me with new product information or updates

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